Service & Parts Specials

Service “A”

SERVICE A

Service A Starting at $289.95

  • Synthetic Motor Oil Replacement
  • Oil Filter Replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model.
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model (for model year 2009-newer). Excludes taxes and shop supplies. Price will vary by model and model year.

Service “B”

SERVICE B

Service B Starting at $674.95

  • Synthetic Motor Oil Replacement
  • Oil Filter Replacement
  • Cabin Dust/Combination Filter Replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model.
  • Tire inflation check and correction
  • Brake Component Inspection
  • Reset Maintenance Counter
  • Brake Fluid Exchange

Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model (for model year 2009-newer).  Excludes taxes and shop supplies. Price will vary by model and model year.

Mike Rudin

EMPLOYEE SPOTLIGHT

Mike Rudin

Mike Rudin is the ultimate professional. Mike came to Mercedes Benz of Richmond as a sales person, after few years was promoted to Internet Sales Manager providing outstanding customer service was promoted to Sales Manager. His leadership help guide our New Car Department for years and now has changed hat’s to head up a newly developed department “Customer Assistance Center” His strong customer service background will ensure all of your customer needs are handled in a quick, timely fashion. His commitment and dedication are greatly appreciated. Mike is one of many highly skilled employees of Mercedes-Benz of Richmond committed to providing exceptional service.

Express Service:

Express Service For Most Minor Services in 1-hour or Less! while you wait

No Appointment Necessary. EXPRESS. Most Minor Services done in about 1 hour which includes Exterior Car Wash and Vehicle Multi- Point Check. While You WAIT

Valid only at Mercedes-Benz of Richmond. Cannot be combined with other offers. Valid only on Mercedes-Benz

Used Vehicles

TIRES

Tires Tires Tires

Did you know all of the tires we sell have a 2 year road hazard warranty, valid at any Mercedes-Benz dealer in the USA? Did you know all of these tires are specifically selected for your Mercedes-Benz by Mercedes-Benz. Did you know we are competitively priced with local tires stores? Did you know that the SAME tech who does all of your maintenance/repairs is the same person who installs your tires , now that you know let us be be your tire store.

EARLY BIRD DROP OFF: Save Time & Money

Expires: November 30, 2019
$25.00 OFF, SAVE TIME AND MONEY BY USING OUR AFTER HOURS DROP BOX

DID YOU KNOW: USING OUR AFTER HOURS DROP OFF BOX NOT ONLY SAVES TIME BUT MONEY ALSO!! Using the after hours drop will help expedite your service. We can start on your vehicle 1st thing which will help ensure it is ready at your desired time, bypass the waiting lines and traffic and SAVE $25.00 ON ANY SERVICE OF $99.00 OR MORE . Vehicle must be dropped off between the HOURS OF 6:30PM & 6:30 AM. COUPON MUST BE PRINTED AND INCLUDED IN THE NIGHT DROP ENVELOPE, NO EXCEPTIONS. Call ahead to schedule your appointment. COUPONS WILL NOT BE ACCEPTED AT TIME OF PICK UP. Drop Box is adjacent to Service Entrance.

Coupon not valid with any other offer.NO LOANER VEHICLES offered or given with this offer.  Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond. Valid only on Mercedes-Benz vehicles

Scheduling a Service Appointment

Service Appointment/what does it mean?

If you are scheduling online or over the phone what does it mean when you schedule a service appointment? It is a time we reserve for you to speak with a Service Advisor, not the time we will began working on your vehicle. During the initial write up we will ask to verify contact information, what will be the best way to communicate with you during the day, walk around of your vehicle, questions about your service needs, checking the MBUSA data base for any outstanding recalls and if you have reserved a Loaner vehicle securing driver license info, etc. This process can take up to 15-20 min. that’s why we schedule our appointments in 20 min. increments. It is important we try to adhere to the scheduled time to help keep the flow as smooth as possible. We ask for your patience when it is not as smooth as we would like. There is always extenuating situations that we will always try to accommodate your service needs. When will they start working on my car? Depending on what we are currently working on and the amount of work necessary, our scheduled work & your need for a specific completion time will dictate when work will began on your vehicle. Our goal is to provide a High Level of service to all of our customers, we appreciate your patience and understanding. Schedule your appointment either online www.mbofrichmond.com or call 804-755-9333. Thank You for choosing Mercedes-Benz of Richmond as your service provider.

Alignment Special

Expires: November 30, 2019
Save up to $20.00 with the purchase of 4 tires or $10.00 off with the purchase of 2 tires

With the purchase of four tires we will perform a 4-wheel alignment for $129.99 — normally priced $149.95. When purchasing tires from Mercedes-Benz of Richmond, your tires have been approved by MBUSA as the tires for your vehicle and also include 2 years of road hazard warranty at no additional charge. The tires are installed by Mercedes-Benz trained technicians for your peace of mind. With the purchase of 2 tires we will perform 4 wheel alignment for $139.99

Valid only at Mercedes-Benz of Richmond.

DID YOU KNOW?

DID YOU KNOW

Did you know that any Original Mercedes-Benz part purchased and installed at Mercedes-Benz of Richmond carries a TWO YEAR Unlimited mile warranty valid at any Mercedes-Benz Dealer in the USA, so whether you are in RVA or NYC of LA you are covered PARTS AND LABOR!!

Headlight Restoration

Expires: November 30, 2019
$25 off

Headlight Restoration: It is not uncommon for headlights to fade over time. Let us restore those unsightly faded headlights. It’s the closest thing to new without replacement. No better time than now!!

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond. Valid only on Mercedes-Benz
Peter Berghuis

Service Loaner Vehicles

Need a Loaner

Mercedes-Benz of Richmond has over 50 New Mercedes-Benz Loaner vehicles. Mercedes-Benz of Richmond technical staff has over 180 years of Mercedes-Benz Specific experience and all are Mercedes-Benz Trained and Certified, so when it’s time for your next service you can feel comfortable with the Technical staff and ride comfortable in a Mercedes-Benz loaner. Must have a valid drivers license, proof of insurance and a valid credit card for incidentals. Call ahead to reserve yours. (available only during service at Mercedes-Benz of Richmond M-F)

service and parts special

Complimentary Exterior Car Wash WITH SERVICE UPON REQUEST

included with every service

Exterior Car Wash. Our Service Department will make sure your car comes back squeaky-clean after every Service Appointment (Upon Request). Weather Permitting .Just ask and we will be happy to accommodate

Valid only on Mercedes-Benz

service-coupon_oil-change

Transmission Fluid Exchange

Expires: November 30, 2019
$25 off

Keep your Mercedes-Benz running like new with a Transmission fluid exchange performed by our experienced, factory-trained technicians. Recommended every 3 years or 45,000 miles

some models may vary

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond. Valid only on Mercedes-Benz