Service & Parts Specials

Jane Harpster

EMPLOYEE SPOT LIGHT

JANE HARPSTER

Spot light on Jane Harpster: Mercedes-Benz of Richmond employed since 2010. Jane is our Warranty Administer/ Office Manager. Jane is behind the scenes making sure documentation is in Mercedes Benz compliance and insuring all of the billing and reconciliation and processing of all claims, warranty or other wise. Jane is instrumental in the success of our team, she may be behind the scenes but her work stands out front. Her commitment and dedication are greatly appreciated. Jane is one of many highly skilled employees of Mercedes-Benz of Richmond committed to providing Exceptional Service.

service and parts special

HOT SUMMER TEMPERATURES CHANGE YOUR COOLANT NOW DON’T LET YOUR CAR OVER HEAT, COOLANT Replacement Special

Expires: June 30, 2018
$25.00 off Coolant Replacement

What is Coolant / Anti-Freeze?
Antifreeze, also called coolant, is the colored fluid found in your radiator. Antifreeze serves a few purposes. The most important is keeping the water in your radiator and engine from freezing in cold temps. It also keeps that same water from boiling over in the summer. Radiators are normally filled with a 50/50 mixture of antifreeze and water. The third function of antifreeze, or coolant is lubrication — it lubricates the moving parts it comes in contact with, like the water pump.
Replace your Coolant Now. Spring is here and those hot Summer days are just around the corner.Save $25.00

Have you every replaced your  COOLANT? Don’t know when ? Ask your Service Advisor

Express Service:

Express Service For Most Minor Services in 1-hour or Less! while you wait

No Appointment Necessary. EXPRESS. Most Minor Services done in about 1 hour which includes Exterior Car Wash and Vehicle Multi- Point Check. While You WAIT

Valid only at Mercedes-Benz of Richmond. Cannot be combined with other offers. Valid only on Mercedes-Benz

Used Vehicles

TIRES

Tires Tires Tires

Did you know all of the tires we sell have a 2 year road hazard warranty, valid at any M.B. dealer in the USA? Did you know all of these tires are specifically selected for your Mercedes-Benz by Mercedes-Benz. Did you know we are competitively priced with local tires stores? Did you know that the SAME tech who does all of your maintenance/repairs is the same person who installs your tires , now that you know let us be be your tire store.

EARLY BIRD DROP OFF: Save Time & Money

Expires: June 30, 2018
$25.00 OFF, SAVE TIME AND MONEY BY USING OUR AFTER HOURS DROP BOX

DID YOU KNOW: USING OUR AFTER HOURS DROP OFF BOX NOT ONLY SAVES TIME BUT MONEY ALSO!! Using the after hours drop will help expedite your service. We can start on your vehicle 1st thing which will help ensure it is ready at your desired time, bypass the waiting lines and traffic and SAVE $25.00 ON ANY SERVICE OF $99.00 OR MORE . Vehicle must be dropped off between the HOURS OF 6:30PM & 6:30 AM. COUPON MUST BE PRINTED AND INCLUDED IN THE NIGHT DROP ENVELOPE, NO EXCEPTIONS. Call ahead to schedule your appointment. COUPONS WILL NOT BE ACCEPTED AT TIME OF PICK UP. Drop Box is adjacent to Service Entrance.

Coupon not valid with any other offer.NO LOANER VEHICLES offered or given with this offer.  Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond. Valid only on Mercedes-Benz vehicles

Scheduling a Service Appointment

Service Appointment/what does it mean?

If you are scheduling online or over the phone what does it mean when you schedule a service appointment? It is a time we reserve for you to speak with a Service Advisor, not the time we will began working on your vehicle. During the initial write up we will ask to verify contact information, what will be the best way to communicate with your during the day, walk around of your vehicle, questions about your service needs, checking the MBUSA data base for any outstanding recalls and if you have reserved a Loaner vehicle securing driver license info, etc. This process can take up to 15-20mins. that’s why schedule our appointments in 20mins increments. It is important we try to adhere to the scheduled time to help keep the flow as smooth as possible. We ask for your patience when it is not as smooth as we would like.There is always extenuating situations that we will always try to accommodate your service needs. When will they start working on my car? Depending on what we are currently working on and the amount of work necessary , our scheduled work & your need for a specific completion time will dictate when work will began on your vehicle. Our goal is to provide a High Level of service to all of our customers, we appreciate your patience and understanding. Schedule your appointment either online www.mbofrichmond.com or call 804-755-9333. Thank You for choosing Mercedes-Benz of Richmond as your service provider.

Nick Pascaleff

Alignment Special

Expires: June 30, 2018
Save up to $20.00 with the purchase of 4 tires or $10.00 off with the purchase of 2 tires

With the purchase of four tires we will perform a 4-wheel alignment for $129.99 — normally priced $149.95. When purchasing tires from Mercedes-Benz of Richmond, your tires have been approved by MBUSA as the tires for your vehicle and also include 2 years of road hazard warranty at no additional charge. The tires are installed by MB trained technicians for your peace of mind. With the purchase of 2 tires we will perform 4 wheel alignment for $139.99

Valid only at Mercedes-Benz of Richmond.

Steve Hunnewell

DID YOU KNOW?

DID YOU KNOW

Did you know that any Original Mercedes-Benz part purchased and installed at Mercedes-Benz of Richmond carries a TWO YEAR Unlimited mile warranty valid at any Mercedes-Benz Dealer in the USA, so whether you are in RVA or NYC of LA you are covered PARTS AND LABOR!!

Logan Bunger

Service Loaner Vehicles

Need a Loaner

Mercedes-Benz of Richmond has over 50 New Mercedes-Benz Loaner vehicles. Mercedes-Benz of Richmond technical staff has over 180 years of Mercedes-Benz Specific experience and all are Mercedes-Benz Trained and Certified, so when it’s time for your next service you can feel comfortable with the Technical staff and ride comfortable in a Mercedes-Benz loaner. Call ahead to reserve yours. (available only during service at MB of Richmond M-F)

Headlight Restoration

Expires: June 30, 2018
$25 off

Headlight Restoration: It is not uncommon for headlights to fade over time. Let us restore those unsightly faded headlights. It’s the closest thing to new without replacement. No better time than now!!

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond. Valid only on Mercedes-Benz
service and parts special

Complimentary Exterior Car Wash WITH SERVICE UPON REQUEST

included with every service

Exterior Car Wash. Our Service Department will make sure your car comes back squeaky-clean after every Service Appointment (Upon Request). Weather Permitting .

Valid only on Mercedes-Benz

service-coupon_veterans

Complimentary Vehicle Check-Over

Expires: June 30, 2018
FREE

Free Check Over on your Mercedes-Benz. Our experienced, factory-trained technicians will make sure your road trip goes off without a hitch! Normally Priced at $66.25

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond.

service-coupon_oil-change

Transmission Fluid Exchange

Expires: June 30, 2018
$25 off

Keep your Mercedes-Benz running like new with a Transmission fluid exchange performed by our experienced, factory-trained technicians. Recommended every 3 years or 45,000 miles

some models may vary

Coupon not valid with any other offer. Must present coupon at time of purchase. Limit one coupon per person. Coupon does not apply to prior purchases. Valid only at Mercedes-Benz of Richmond. Valid only on Mercedes-Benz