Mercedes-Benz of Richmond Service Center


Ensure Your Car Ages Gracefully

Entrusting us with all of your Mercedes-Benz service appointments and repairs is guaranteed to keep your car looking and running like the day you got it. Whether you need new tires, a quick checkup, significant repairs, or just routine maintenance, our Certified Mercedes-Benz Technicians know how to get the job done thanks to more than 190 combined years of experience serving customers with new Mercedes-Benz models and pre-owned vehicles.


Monday – Friday:

7:30am – 6:00pm


8:00am – 2:00pm



Keep your car looking new, and commit to a routine service schedule. Here’s what you’ll get in return:

  • Honest assessments
  • Approachability
  • Clear explanations
  • 100-percent focus on you and your vehicle
  • Genuine Mercedes-Benz parts


Why Service at Mercedes-Benz of Richmond?

The McGeorge family of dealerships has been a trusted partner in the greater Richmond community for nearly 60 years.  From properly trained Mercedes-Benz Technicians, to genuine Mercedes-Benz parts, Mercedes-Benz of Richmond can offer it all. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.

We proudly offer:

  • Experience Certified Mercedes-Benz Technicians
  • Express Service by Mercedes-Benz
  • Experienced Service Advisors dedicated to client care and satisfaction
  • Shuttle Service & Brand New Mercedes-Benz Loaner Vehicles
  • Complimentary Car Wash with any Service
  • 24-hour Towing and Roadside Assistance
  • Complimentary new Mercedes-Benz loaner vehicle for select services when scheduled in advance
  • Pickup and delivery for select services and areas (please call for details)
  • Online bill pay and express pickup
  • Customer lounge with free wifi, snacks and refreshments


We recommend you consult Mercedes-Benz of Richmond for information about your particular vehicle’s scheduled service needs.

Express Service: Exceptional Service in About an Hour or Less

With Mercedes-Benz Express Service, your minor service and repairs are done in a flash thanks to our a full team of Mercedes-Benz Certified Express Service Technicians.

Express Service is available for all Mercedes-Benz models, no matter what year. Some of the services eligible for Express Service include:

  • Mercedes-Benz Service A*
  • Tire Rotation
  • Wiper Blade Replacement
  • Light Bulb Replacement
  • Air Filter Replacement
  • Dust Filter Replacement
  • Multi-Point Vehicle Inspection

*An appointment is required, and we’ll attend to your vehicle while you wait. Express Service is available at Mercedes-Benz of Richmond Monday – Friday, 7:30 a.m. – 3:30 p.m. (not available on Saturdays).

*Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. Applies to vehicles MY09-newer.

Please use the buttons below to schedule a service appointment or contact our service department. We can be reached by phone at 804-755-9333.

Looking for information about a Mercedes-Benz recall? Click here.


Certified Technicians

Your car will be serviced by our dealership’s Mercedes-Benz Certified Technicians. Becoming a Mercedes-Benz Certified Technician is demanding and requires completion of a rigorous training program. Many of our technicians have been working with us on Mercedes-Benz for years. All our technicians go through frequent training and testing to ensure that they are up to date on Mercedes-Benz highest standards. They are ready to service your vehicle thoroughly and efficiently, whatever your car’s needs may be.

Online Payment

If you would like to make your payments online, please let us know and we will send your bill to your verified email address or cell phone number. It is our pleasure to make the payment process as quick and easy as possible for you.

Mercedes-Benz of Richmond

8225 W Broad St, Richmond, VA, United States

Mercedes-Benz of Richmond 37.6306329, -77.5373731.