NOW WITH UNLIMITED PEACE OF MIND
Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited mileage warranty for up to three years.
VIEW CERTIFIED VEHICLES
Welcome to
Mercedes-Benz of Richmond
Since 1960, Mercedes-Benz of Richmond has stood as a beacon of excellence within the opulent landscape of luxury automotive dealerships in the greater Richmond area. Our unwavering commitment to exceptional service and ownership experience has earned us a prestigious reputation, one that continues to grow through our dedication to offering the finest in luxury and commercial vehicles, and our respectful, esteemed treatment of our team members.
Mercedes-Benz of Richmond Reviews
Customer Service is great. Really appreciate my administrator working on getting all of my correct parts and services paid for by my trucks warranty.
I found service a bit of slow, when waiting for someone to help me, this was my first visit to Mercedes-Benz of Richmond and had to wait approximately six minutes before I was helped although there were three people sitting at the desk.
The service I received from MB of Richmond was superb. Tavares was very knowledgeable and professional. He knew exactly what needed to be done and was in full communication with me about my vehicle. I always receive great service there. There’s never any “surprise” fees which is a blessing. I always feel respected as a client. Good service once again at MB of Richmond.
Jose keeps you informed of the progress of your car repairs It great personal touch.
Tavares, was very professional & informative about everything I had done - he made this the best experience I’ve had with you all thus far !! Thank you , God bless 🙏🏾
James Cousins is a great person; he was very helpful and patient explaining everything about my new car. I really appreciate his excellent professional manner and pleasant personal approach. Thank you for having James on your team and I highly recommend him to all my friends.
Steve and the team were terrific. Very professional and great communication. Apparently I have to type more just to submit the above.....
Exceptional service in and out the door. My assigned service manager was attentive to my service requests throughout my scheduled appointment.
Had an ongoing issue which was resolved in a timely manner. Kept me apprised of the work
These guys are friendly I like this dealership. Summer was very understanding of some issues I brought up.
