


Mercedes-Benz of Richmond
Serving you since 1960

NOW WITH UNLIMITED PEACE OF MIND
Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited mileage warranty for up to three years.
VIEW CERTIFIED VEHICLES

Welcome to
Mercedes-Benz of Richmond
Since 1960, Mercedes-Benz of Richmond has stood as a beacon of excellence within the opulent landscape of luxury automotive dealerships in the greater Richmond area. Our unwavering commitment to exceptional service and ownership experience has earned us a prestigious reputation, one that continues to grow through our dedication to offering the finest in luxury and commercial vehicles, and our respectful, esteemed treatment of our team members.
Our showroom boasts an exemplary selection of the latest Mercedes-Benz Vehicles, including the sophisticated GLC SUV, the prestigious E-Class Sedan, and the sleek CLA Coupe, among others. Whether your preference leans towards a lavish SUV, a refined full-size sedan, or a dynamic convertible, our expert team is dedicated to ensuring that your desires are meticulously catered to. Additionally, we provide the exclusive European Delivery program, an extraordinary opportunity where clients can experience their new Mercedes-Benz firsthand in Germany before it arrives at our dealership.
For those interested in acquiring a pre-owned vehicle, our inventory includes a remarkable collection of Certified Pre-Owned Mercedes-Benz vehicles, each rigorously inspected and accompanied by an unlimited mileage warranty. Our selection extends to include a variety of luxury pre-owned vehicles from other distinguished manufacturers, all meeting stringent safety and quality standards.
Our finance department is ready to facilitate a seamless purchase experience, offering competitive APR financing and an effortless online buying process through our Express Store. This innovative service allows clients to either complete their purchase remotely and receive their vehicle at their doorstep or expedite their dealership visit.
Post-purchase, our service department—comprising highly skilled, factory-trained technicians—ensures your vehicle remains in pristine condition. We provide courtesy Mercedes-Benz loaner vehicles during service appointments, alongside 24-hour towing and roadside assistance for complete peace of mind.
At Mercedes-Benz of Richmond, our mission is to provide an unparalleled customer experience and foster enduring relationships within our local partners. We are deeply grateful for your patronage and are committed to exceeding your expectations at every turn in your Mercedes-Benz journey.
Mercedes-Benz of Richmond Reviews

It’s first time for me and its Very bad customer service, no feedback and no internal communication between team working inside the same branch. I dropped off my car in service center Friday night for B1 service and in Saturday morning no feedback I called service center at 10:00 am to check what happen they leave message for internal service team to call me but no one called me, after that I went to branch and service closed at 2:00 pm and no one inside branch know what happen in car and I have to wait until Monday morning.

Great customer service! The facility is very well maintained even through the renovations. the mechanical staff was great as well as they fully explained what was needed

Courteous and helpful service - easy to arrange appointments for services and loaner vehicles. Steven Hunnewell made it all happen without hassle.

This was my first visit to the dealership for service. Was satisfied with the experience in all respects.

The work is always quality, but the updates were not as consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased with my service work, but more updates would be appreciated!

After trying to work with 6 other dealers that failed me, Richmond came through. I have nothing but great things to say.

Always treated with respect and their communication is great on what repairs are needed. I really like the video they send you of your car being worked on!

Your Dealership is one of the Best. This is my 7th M B . Now I have S550e Hybrid - which drives like a dream. The service Manager Mr. Steve Powers was wonderful in explaining me the Problems - He contacted Extended Warranty Company - Got Authorized & Fixed my car with 2 New Tires, Balanced & 4 Wheel Alignment done . Now my car drives like a Dream Keep up the Good work guys. Vijay 🙏

I think I have adequately expressed my satisfaction with the service that was rendered and believe you should not request your clients to say more by filling out this space as mandatory. Robert F. Kay Sr.

Very professional and friendly staff. Easy to do business with. I was in and out in a timely manner.