Mercedes-Benz Of Richmond
Midlothian, VA
1-800-565-9781
Troy Benjamin (Internet Director)



Taras Mishenko

Taras Mishenko
(Service Manager)
(804) 545-9640

taras@mbofrichmond.com
Schedule Service 		Natalie Byrd

Natalie Byrd
(Appointment Coordinator)
(804) 545-9633

nbyrd@mbofrichmond.com
Schedule Service 		Walter Mitchell

Walter Mitchell
(Service Advisor)
(804) 545-9635

walter@mbofrichmond.com
Schedule Service 		Christian Vaughn

Christian Vaughn
(Service Advisor)
(804) 545-9634

ralphv@mbofrichmond.com
Schedule Service 		Brian Parker

Brian Parker
(Service Advisor)
(804) 545-9633

bparker@mbofrichmond.com
Schedule Service


 
Mercedes-Benz of Richmond, 12200 Midlothian Turnpike, Midlothian, VA 23113

SERVICE DEPARTMENT
Service Team     Service Menu     Service Facts     Tire Facts     Service Coupons     Appointment Request

Service Excellence
We are committed to providing the highest level of service for your Mercedes-Benz. Your vehicle is engineered like no other in the world, and we ensure that it stays that way.


Quality Takes Precedence
We want to handle your business in the most timely manner possible, but if we have to make a decision between time and quality, we will choose quality without question. After all, doing the job correctly from the beginning saves time in the end.


Appointments and Reservations
Our Service Department wants to meet your service needs as efficiently as possible by reserving an adequate amount of time to properly complete your repairs. For your convenience, we have installed an appoinment request form online. Of course, you may also call one of our Service Advisors to schedule an appointment to drop your car off, and we will make the appropriate time reservation.

Mercedes-Benz Of Richmond's Service Department Offers:

•
 Star Diagnostic System - State-of-the-art equipment used to diagnose all problems with driveability, fuel, ignition, and emissions.
•
 Service Bay Technical Systems - Alllows us to provide our clients applicable technical service bulltetins and up to date information from Mercedes-Benz for their vehicle.
•
 Computerized Service Database for accurate vehicle history.
•
 Authorized State Inspection Station
•
 Express check-out Credit Card phone in.
•
 Enterprise rental cars available upon request special price.
•
 Morning Shuttle Service to downtown area (8:15 am).
•
 Early Bird Drop-Off
•
 Automated Car Wash System. Exterior wash with every service visit available upon request.
•
 Mercedes-Benz factory trained technicians
•
 Cost effective parts and labor to promote lower maintenance costs.
•
 New service facility and drive up with convenient client lounges.


Mercedes-Benz of Richmond
12200 Midlothian Turnpike
Midlothian, VA 23113
 Sales (Toll-Free): (800) 565-9781
Service: (804) 545-9633
Parts: (804) 545-9616